Agentic AI in Business Operations: Defining Your Next Move
Join us for the annual EPFL AI Product Management (AIPM) community event on Agentic AI in Business Operations. This half-day event brings together researchers, industry experts, and practitioners to examine how agentic AI is moving from experimentation to practical use in organizations. Through talks, case studies, and discussions, participants will explore how agentic AI systems work, where they create business value, and what security, governance, and organizational questions must be addressed for responsible adoption.
As part of the annual EPFL AIPM community series, the event is designed to help participants stay informed on recent developments, exchange perspectives with peers, and reflect on practical next steps for their own organizations.
Engage with experts from academia and industry to discuss current developments in agentic AI, emerging use cases, and the opportunities and challenges organisations face when adopting autonomous AI systems. Speakers will include:
- Kirill Benzi, Scientist at EPFL
- Maria Brbic, Professor of Computer Science, EPFL
- Samuele Gantner, Chief Product Officer, Nexthink
- Amin Kaboli, Lecturer at EPFL, Advisor for corporations and startups
- Vithushan Pathmanathan, Global Senior Category Manager, Nespresso
- Ali Rad, Group Product Manager, Google
- Ali Sarrafi, CEO of Kovant
- Amir Zamir, Professor of Computer Science, EPFL; Advisor for AI startups
Target audience:
- Leaders and decision-makers shaping AI and agentic AI strategies within their organizations
- Cross-functional teams from business, operations, and technology collaborating on the adoption of agentic AI systems
- Organizations seeking to create value with agentic AI while ensuring responsible, secure, and scalable deployment
Agenda:
| 14:00 | Welcome Coffee & Networking | EPFL Team |
| 14:15 | Understanding Agentic AI and Its Business Impact | Amin Kaboli |
| 14:35 | A Case Example from Nespresso | Vithushan Pathmanathan |
| 14:45 | Security, Governance, and Risks of Agentic AI | Kirill Benzi |
| 15:15 | Agentic AI in Operations: A Case Study | Ali Sarrafi |
| 15:45 | Coffee Break | All Participants |
| 16:00 | Panel Discussion: Opportunities, Risks, and Lessons Learned | Speakers and invited contributors |
| 16:45 | Reflection & Group Work: Defining Your Next Move | Participants in Assigned Groups |
| 17:45 | Wrap-Up & Next Steps | EPFL Team |
| 18:15 | Networking Drinks & Apéro | All participants |
Organization:
- EPFL AI Product Management
- EPFL AI Center
- EPFL Extension School
- EPFL School of Computer & Communication Sciences (IC)
Participation is limited to maintain a high-quality and interactive learning environment.
EPFL Alumni Contributors benefit from a special rate of CHF 300 (instead of CHF 400).
If you have any questions, please contact extension.school@epfl.ch.
